The spring model for knowledge based systems analysis: a case study involving small and medium sized enterprises

Initial results are presented of a case study undertaken to develop a knowledge-based system to support the management of information technology in small businesses. The prerequisites for undertaking investigations in such a context are explored, and a developed method for knowledge-based systems an...

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Bibliographic Details
Main Authors: Whitley, E.A., Poulymenakou, A., Cornford, T.
Format: Conference Proceeding
Language:English
Subjects:
Computer aided software engineering
Information management
Information technology
Knowledge acquisition
Knowledge based systems
Knowledge management
Management information systems
Problem-solving
Springs
Technology management
Online Access:Request full text
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Summary:Initial results are presented of a case study undertaken to develop a knowledge-based system to support the management of information technology in small businesses. The prerequisites for undertaking investigations in such a context are explored, and a developed method for knowledge-based systems analysis is presented. The method is flexible in allowing the consideration of the complex contextual factors in the domain, while providing guidance and control for the incremental development of understanding. The results of this analysis can subsequently support rigorous development and implementation activities.< >
DOI:10.1109/DMESP.1991.171707