Understanding the behavioral intention to use ERP systems: An extended technology acceptance model

Over the past few years, firms around the world have implemented enterprise resource planning (ERP) systems to have a standardized information system in their organizations. While millions of dollars have been spent on implementing ERP systems, previous research indicates that potential users may st...

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Bibliographic Details
Main Authors: Gumussoy, C.A., Calisir, F., Bayram, A.
Format: Conference Proceeding
Language:English
Subjects:
Companies
compatibility
Engineering management
Enterprise resource planning
Enterprise resource planning systems
Industrial engineering
Inventory management
Management information systems
Management training
Power system modeling
Predictive models
Resource management
subjective norms
technology acceptance
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Summary:Over the past few years, firms around the world have implemented enterprise resource planning (ERP) systems to have a standardized information system in their organizations. While millions of dollars have been spent on implementing ERP systems, previous research indicates that potential users may still not use them. This study, based on data from 75 potential end-users, examines various factors affecting users' behavioral intention to use the ERP system. The results indicate that subjective norms, perceived usefulness and education level are determinants of behavioral intention to use the system. In addition, perceived usefulness affects attitude towards use, and both perceived ease of use and compatibility affect perceived usefulness. Implications of these findings are discussed and further research opportunities described.
ISSN:2157-3611
2157-362X
DOI:10.1109/IEEM.2007.4419547