Loading…

An empirical study on trust in mobile commerce adoption

Mobile communication and wireless technology continues to grow at a substantial rate in China as well as in world. Despite this growth, mobile-commerce (m-commerce) still experiences challenges on many fronts. Several studies have identified trust as a major concern for consumers to adopt m-commerce...

Full description

Saved in:

Bibliographic Details
Main Authors:	Qingfei Min, Decai Meng, Qiuyan Zhong
Format:	Conference Proceeding
Language:	English
Subjects:	Adoption Business Mathematical model Mobile commerce Mobile communication Mobile handsets Mobile Technology Reliability Security Trust Wireless communication
Online Access:	Request full text
Tags:	Add Tag No Tags, Be the first to tag this record!

cited_by
cites
container_end_page	664
container_issue
container_start_page	659
container_title
container_volume	1
creator	Qingfei Min Decai Meng Qiuyan Zhong
description	Mobile communication and wireless technology continues to grow at a substantial rate in China as well as in world. Despite this growth, mobile-commerce (m-commerce) still experiences challenges on many fronts. Several studies have identified trust as a major concern for consumers to adopt m-commerce. But, gaining customer trust in m-commerce is a particularly daunting task because of its unique features. Based on previous studies, this paper proposed a model in order to examine trust and its antecedents in m-commerce. Mobile vender trust, mobile technology trust and other traditional trust factors were seen as antecedents for m-commerce trust, which will in turn affect intention of adoption. A survey instrument was also developed for collecting data and empirically testing the proposed model.
doi_str_mv	10.1109/SOLI.2008.4686480
format	conference_proceeding
fullrecord	<record><control><sourceid>ieee_6IE</sourceid><recordid>TN_cdi_ieee_primary_4686480</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><ieee_id>4686480</ieee_id><sourcerecordid>4686480</sourcerecordid><originalsourceid>FETCH-LOGICAL-i175t-b19f1a0c3a4171fe01cd89fa587b2030ccb805c1fe87edc225737378fd2f99223</originalsourceid><addsrcrecordid>eNo1T81qwzAY8xiFrV0eYOziF0j2fZ-d2D6Wsq2FQA9rz8VxbPDIH0l66NsvsE46CCEhEGOvCBkimPfvY3nICEBnstCF1PDAEqM0SpKSAAU-svW_IVyx9dJVRooCzRNLpukHFshckNLPTG077tshjtHZhk_ztb7xvuPzeJ1mHjve9lVsPHd92_rReW7rfphj372wVbDN5JO7btj58-O026fl8euw25ZpRJXPaYUmoAUnrESFwQO6Wptgc60qAgHOVRpytyRa-doR5Uos1KGmYAyR2LC3v93ovb8MY2zteLvcj4tf7ytJAg</addsrcrecordid><sourcetype>Publisher</sourcetype><iscdi>true</iscdi><recordtype>conference_proceeding</recordtype></control><display><type>conference_proceeding</type><title>An empirical study on trust in mobile commerce adoption</title><source>IEEE Electronic Library (IEL) Conference Proceedings</source><creator>Qingfei Min ; Decai Meng ; Qiuyan Zhong</creator><creatorcontrib>Qingfei Min ; Decai Meng ; Qiuyan Zhong</creatorcontrib><description>Mobile communication and wireless technology continues to grow at a substantial rate in China as well as in world. Despite this growth, mobile-commerce (m-commerce) still experiences challenges on many fronts. Several studies have identified trust as a major concern for consumers to adopt m-commerce. But, gaining customer trust in m-commerce is a particularly daunting task because of its unique features. Based on previous studies, this paper proposed a model in order to examine trust and its antecedents in m-commerce. Mobile vender trust, mobile technology trust and other traditional trust factors were seen as antecedents for m-commerce trust, which will in turn affect intention of adoption. A survey instrument was also developed for collecting data and empirically testing the proposed model.</description><identifier>ISBN: 1424420121</identifier><identifier>ISBN: 9781424420124</identifier><identifier>EISBN: 9781424420131</identifier><identifier>EISBN: 142442013X</identifier><identifier>DOI: 10.1109/SOLI.2008.4686480</identifier><identifier>LCCN: 2007943619</identifier><language>eng</language><publisher>IEEE</publisher><subject>Adoption ; Business ; Mathematical model ; Mobile commerce ; Mobile communication ; Mobile handsets ; Mobile Technology ; Reliability ; Security ; Trust ; Wireless communication</subject><ispartof>2008 IEEE International Conference on Service Operations and Logistics, and Informatics, 2008, Vol.1, p.659-664</ispartof><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://ieeexplore.ieee.org/document/4686480$$EHTML$$P50$$Gieee$$H</linktohtml><link.rule.ids>309,310,780,784,789,790,2058,27925,54920</link.rule.ids><linktorsrc>$$Uhttps://ieeexplore.ieee.org/document/4686480$$EView_record_in_IEEE$$FView_record_in_$$GIEEE</linktorsrc></links><search><creatorcontrib>Qingfei Min</creatorcontrib><creatorcontrib>Decai Meng</creatorcontrib><creatorcontrib>Qiuyan Zhong</creatorcontrib><title>An empirical study on trust in mobile commerce adoption</title><title>2008 IEEE International Conference on Service Operations and Logistics, and Informatics</title><addtitle>SOLI</addtitle><description>Mobile communication and wireless technology continues to grow at a substantial rate in China as well as in world. Despite this growth, mobile-commerce (m-commerce) still experiences challenges on many fronts. Several studies have identified trust as a major concern for consumers to adopt m-commerce. But, gaining customer trust in m-commerce is a particularly daunting task because of its unique features. Based on previous studies, this paper proposed a model in order to examine trust and its antecedents in m-commerce. Mobile vender trust, mobile technology trust and other traditional trust factors were seen as antecedents for m-commerce trust, which will in turn affect intention of adoption. A survey instrument was also developed for collecting data and empirically testing the proposed model.</description><subject>Adoption</subject><subject>Business</subject><subject>Mathematical model</subject><subject>Mobile commerce</subject><subject>Mobile communication</subject><subject>Mobile handsets</subject><subject>Mobile Technology</subject><subject>Reliability</subject><subject>Security</subject><subject>Trust</subject><subject>Wireless communication</subject><isbn>1424420121</isbn><isbn>9781424420124</isbn><isbn>9781424420131</isbn><isbn>142442013X</isbn><fulltext>true</fulltext><rsrctype>conference_proceeding</rsrctype><creationdate>2008</creationdate><recordtype>conference_proceeding</recordtype><sourceid>6IE</sourceid><recordid>eNo1T81qwzAY8xiFrV0eYOziF0j2fZ-d2D6Wsq2FQA9rz8VxbPDIH0l66NsvsE46CCEhEGOvCBkimPfvY3nICEBnstCF1PDAEqM0SpKSAAU-svW_IVyx9dJVRooCzRNLpukHFshckNLPTG077tshjtHZhk_ztb7xvuPzeJ1mHjve9lVsPHd92_rReW7rfphj372wVbDN5JO7btj58-O026fl8euw25ZpRJXPaYUmoAUnrESFwQO6Wptgc60qAgHOVRpytyRa-doR5Uos1KGmYAyR2LC3v93ovb8MY2zteLvcj4tf7ytJAg</recordid><startdate>200810</startdate><enddate>200810</enddate><creator>Qingfei Min</creator><creator>Decai Meng</creator><creator>Qiuyan Zhong</creator><general>IEEE</general><scope>6IE</scope><scope>6IL</scope><scope>CBEJK</scope><scope>RIE</scope><scope>RIL</scope></search><sort><creationdate>200810</creationdate><title>An empirical study on trust in mobile commerce adoption</title><author>Qingfei Min ; Decai Meng ; Qiuyan Zhong</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-i175t-b19f1a0c3a4171fe01cd89fa587b2030ccb805c1fe87edc225737378fd2f99223</frbrgroupid><rsrctype>conference_proceedings</rsrctype><prefilter>conference_proceedings</prefilter><language>eng</language><creationdate>2008</creationdate><topic>Adoption</topic><topic>Business</topic><topic>Mathematical model</topic><topic>Mobile commerce</topic><topic>Mobile communication</topic><topic>Mobile handsets</topic><topic>Mobile Technology</topic><topic>Reliability</topic><topic>Security</topic><topic>Trust</topic><topic>Wireless communication</topic><toplevel>online_resources</toplevel><creatorcontrib>Qingfei Min</creatorcontrib><creatorcontrib>Decai Meng</creatorcontrib><creatorcontrib>Qiuyan Zhong</creatorcontrib><collection>IEEE Electronic Library (IEL) Conference Proceedings</collection><collection>IEEE Proceedings Order Plan All Online (POP All Online) 1998-present by volume</collection><collection>IEEE Xplore All Conference Proceedings</collection><collection>IEEE Xplore</collection><collection>IEEE Proceedings Order Plans (POP All) 1998-Present</collection></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext_linktorsrc</fulltext></delivery><addata><au>Qingfei Min</au><au>Decai Meng</au><au>Qiuyan Zhong</au><format>book</format><genre>proceeding</genre><ristype>CONF</ristype><atitle>An empirical study on trust in mobile commerce adoption</atitle><btitle>2008 IEEE International Conference on Service Operations and Logistics, and Informatics</btitle><stitle>SOLI</stitle><date>2008-10</date><risdate>2008</risdate><volume>1</volume><spage>659</spage><epage>664</epage><pages>659-664</pages><isbn>1424420121</isbn><isbn>9781424420124</isbn><eisbn>9781424420131</eisbn><eisbn>142442013X</eisbn><abstract>Mobile communication and wireless technology continues to grow at a substantial rate in China as well as in world. Despite this growth, mobile-commerce (m-commerce) still experiences challenges on many fronts. Several studies have identified trust as a major concern for consumers to adopt m-commerce. But, gaining customer trust in m-commerce is a particularly daunting task because of its unique features. Based on previous studies, this paper proposed a model in order to examine trust and its antecedents in m-commerce. Mobile vender trust, mobile technology trust and other traditional trust factors were seen as antecedents for m-commerce trust, which will in turn affect intention of adoption. A survey instrument was also developed for collecting data and empirically testing the proposed model.</abstract><pub>IEEE</pub><doi>10.1109/SOLI.2008.4686480</doi><tpages>6</tpages></addata></record>
fulltext	fulltext_linktorsrc
identifier	ISBN: 1424420121
ispartof	2008 IEEE International Conference on Service Operations and Logistics, and Informatics, 2008, Vol.1, p.659-664
issn
language	eng
recordid	cdi_ieee_primary_4686480
source	IEEE Electronic Library (IEL) Conference Proceedings
subjects	Adoption Business Mathematical model Mobile commerce Mobile communication Mobile handsets Mobile Technology Reliability Security Trust Wireless communication
title	An empirical study on trust in mobile commerce adoption
url	http://sfxeu10.hosted.exlibrisgroup.com/loughborough?ctx_ver=Z39.88-2004&ctx_enc=info:ofi/enc:UTF-8&ctx_tim=2024-12-29T12%3A44%3A04IST&url_ver=Z39.88-2004&url_ctx_fmt=infofi/fmt:kev:mtx:ctx&rfr_id=info:sid/primo.exlibrisgroup.com:primo3-Article-ieee_6IE&rft_val_fmt=info:ofi/fmt:kev:mtx:book&rft.genre=proceeding&rft.atitle=An%20empirical%20study%20on%20trust%20in%20mobile%20commerce%20adoption&rft.btitle=2008%20IEEE%20International%20Conference%20on%20Service%20Operations%20and%20Logistics,%20and%20Informatics&rft.au=Qingfei%20Min&rft.date=2008-10&rft.volume=1&rft.spage=659&rft.epage=664&rft.pages=659-664&rft.isbn=1424420121&rft.isbn_list=9781424420124&rft_id=info:doi/10.1109/SOLI.2008.4686480&rft.eisbn=9781424420131&rft.eisbn_list=142442013X&rft_dat=%3Cieee_6IE%3E4686480%3C/ieee_6IE%3E%3Cgrp_id%3Ecdi_FETCH-LOGICAL-i175t-b19f1a0c3a4171fe01cd89fa587b2030ccb805c1fe87edc225737378fd2f99223%3C/grp_id%3E%3Coa%3E%3C/oa%3E%3Curl%3E%3C/url%3E&rft_id=info:oai/&rft_id=info:pmid/&rft_ieee_id=4686480&rfr_iscdi=true