Quantifying the ICT Needs of Academic Institutes Using the Service Category-Stakeholder Matrix Approach

Information and communication technology (ICT) is playing an ever-increasing role in the services provided by academic institutions of today. With the rapid advent in technology and the breadth of tools made available, academic institutions are finding it more challenging to quantify their needs and...

Full description

Saved in:
Bibliographic Details
Main Authors: El-Hadidi, M., Anis, H., El-Akabawi, S., Fahmy, A., Salem, M., Tantawy, A., El-Rafie, A., Saleh, M., El-Ahmady, T., Abdel-Moniem, I., Hassan, A., Saad, A., Fahim, H., Gharib, T., Sharawy, M., Abdel-Fattah, K.
Format: Conference Proceeding
Language:English
Subjects:
Accreditation
Communications technology
Digital Library
E-learning
Educational institutions
Electronic learning
Government
Informatics
Information and Communication Technology (ICT)
Investments
Pressing
Quality assurance
Services-Stakeholder Matrix
Software libraries
Online Access:Request full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:Information and communication technology (ICT) is playing an ever-increasing role in the services provided by academic institutions of today. With the rapid advent in technology and the breadth of tools made available, academic institutions are finding it more challenging to quantify their needs and optimize their ICT investments. Moreover, the pressing demands that academic institutions should meet international accreditation criteria, dictate that wise deployment of ICT should be given adequate consideration. In this paper, we review recent efforts carried out by the ICTP S&Q Committee - an offspring of the ICTP project of the HEEP initiative in Egypt - in order to quantify the ICT needs of academic institutions. A systematic approach for determining such needs is proposed, which invokes the concept of the service category-stakeholder matrix.
ISSN:2329-6364
2329-6372
DOI:10.1109/ITICT.2008.4806649