Business process mining from group stories

Process Modeling has been adopted by organizations in various contexts, such as analysis for best practices, system design and Information Technology architecture. Despite its importance, modeling process is still costly and complex. The process mining technique extracts information from systems eve...

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Bibliographic Details
Main Authors: Goncalves, J., Santoro, F.M., Baiao, F.A.
Format: Conference Proceeding
Language:English
Subjects:
Business process elicitation
Collaborative work
Context modeling
Data mining
Humans
Information analysis
Information systems
Information technology
Natural languages
Proposals
Storytelling
Text mining
Online Access:Request full text
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Summary:Process Modeling has been adopted by organizations in various contexts, such as analysis for best practices, system design and Information Technology architecture. Despite its importance, modeling process is still costly and complex. The process mining technique extracts information from systems event log, however, a business process incorporates human activities, which will never be present in logs. This paper presents an approach that explores the narrative technique associated with text mining and natural language interpretation for automatic generation of process models.
DOI:10.1109/CSCWD.2009.4968052