An Evaluation Method of Knowledge Workers' Competence Based on Triangular Fuzzy Number and AHP Algorithm

With knowledge economy' arrival, the evaluation of knowledge workers' competence is an important problem that can remarkably influence competitiveness and development of an organization. Due to the complexity of evaluation index, the fuzziness and incompleteness of evaluation information,...

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Bibliographic Details
Main Authors: Liu, Jingfang, Zou, Ping, Zhang, Pengzhu, Jia, Zhaoqing
Format: Conference Proceeding
Language:English
Subjects:
Customer service
Decision making
Educational institutions
Fuzzy set theory
Humans
Knowledge management
Nonhomogeneous media
Personnel
Technological innovation
Technology management
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Summary:With knowledge economy' arrival, the evaluation of knowledge workers' competence is an important problem that can remarkably influence competitiveness and development of an organization. Due to the complexity of evaluation index, the fuzziness and incompleteness of evaluation information, we proposed an evaluation method of knowledge workers' competence based on triangular fuzzy number and AHP algorithm. The method is applied to evaluate knowledge workers' competence combining the qualitative and quantitative method by introducing triangle fuzzy number and AHP algorithm. An example is shown. The method in the paper has achieved usability and flexibility for the complex evaluation of knowledge workers competence by comparing the method with fuzzy TOPSIS method.
DOI:10.1109/ICMSS.2009.5302457