Semantically supported SLA negotiation

The evolution of services market raises the need for automatic support for negotiating service use criteria. In order to reach an agreement, the negotiating parties need to develop a common understanding of the Quality of Service (QoS) terms which are part of the Service Level Agreement (SLA). The u...

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Bibliographic Details
Main Authors: Micsik, A., Frutos, H.M., Kotsiopoulos, I., Koller, B.
Format: Conference Proceeding
Language:English
Subjects:
Automation
Computer science
High performance computing
Measurement units
Ontologies
Quality of service
Semantic Web
Terminology
Vocabulary
Web services
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Description
Summary:The evolution of services market raises the need for automatic support for negotiating service use criteria. In order to reach an agreement, the negotiating parties need to develop a common understanding of the Quality of Service (QoS) terms which are part of the Service Level Agreement (SLA). The use of semantic annotations together with reasoning can increase the level of flexibility and automation in SLA management. A framework is presented for SLA negotiation allowing the two parties to use their own terminologies.
ISSN:2152-1085
2152-1093
DOI:10.1109/GRID.2009.5353048