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Requirements establishment for complex product development using value-focused thinking

Establishment of appropriate requirements specification for product design is critical for customer satisfaction. In this paper we present a systematic and analytical approach to this subjective stage. The process, methods and models view of the approach are discussed with regarding to multi-attribu...

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Bibliographic Details
Main Authors: Xinwei Zhang, Auriol, G, Baron, C
Format: Conference Proceeding
Language:English
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Summary:Establishment of appropriate requirements specification for product design is critical for customer satisfaction. In this paper we present a systematic and analytical approach to this subjective stage. The process, methods and models view of the approach are discussed with regarding to multi-attribute value analysis. It will contribute to material improvement of understanding of customer needs and expectations compared with traditional QFD paradigm, and provide a foundation for value-driven design.
ISSN:2157-3611
2157-362X
DOI:10.1109/IEEM.2010.5674242