OntBot: Ontology based chatbot

A new ontology based approach is proposed to model and operate chatbots (OntBot). OntBot uses appropriate mapping technique to transform ontologies and knowledge into relational database and then use that knowledge to drive its chats. The proposed approach overcomes a number of traditional chatbots...

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Bibliographic Details
Main Authors: Al-Zubaide, H., Issa, A. A.
Format: Conference Proceeding
Language:English
Subjects:
Computers
Humans
Knowledge based systems
Natural language processing
Ontologies
Relational databases
Citations: Items that cite this one
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Summary:A new ontology based approach is proposed to model and operate chatbots (OntBot). OntBot uses appropriate mapping technique to transform ontologies and knowledge into relational database and then use that knowledge to drive its chats. The proposed approach overcomes a number of traditional chatbots drawbacks including: the need to learn and use chatbot specific language such as AIML, high botmaster interference, and the use of non-matured technology. OntBot has the additional power of easy users interactions using their natural language, and the seamless support of different application domains. This gives the proposed approach a number of unique scalability and interoperability properties that are going to be evaluated in future phases of this research project.
DOI:10.1109/ISIICT.2011.6149594