Does the Appearance of a Robot Influence People's Perception of Task Criticality?

As home robot companions become more common, it is important to understand what types of tasks are considered critical to perform correctly. This paper provides working definitions of task criticality, physical and cognitive tasks with respect to robot task performance. Our research also suggests th...

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Bibliographic Details
Main Authors: Chanseau, Adeline, Dautenhahn, Kerstin, Walters, Michael L., Koay, Kheng Lee, Lakatos, Gabriella, Salem, Maha
Format: Conference Proceeding
Language:English
Subjects:
Correlation
Decision making
Guidelines
Performance evaluation
Service robots
Task analysis
Online Access:Request full text
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Summary:As home robot companions become more common, it is important to understand what types of tasks are considered critical to perform correctly. This paper provides working definitions of task criticality, physical and cognitive tasks with respect to robot task performance. Our research also suggests that although people's perceptions of task criticality is independent of robot appearances, their expectation that a robot performs tasks correctly is affected by it's appearance.
ISSN:1944-9437
DOI:10.1109/ROMAN.2018.8525663