Analysis of Community Logistics Service Models by Using Analytic Hierarchy Process

Due to the popularity of online shopping, Yunnan University students are frequently exposed to on-campus logistics and delivery services. Therefore, it is interesting to analyze an existing logistics service model with other models. This paper aims to analyze the best logistics model of Chenggong Ca...

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Bibliographic Details
Main Authors: Wanitwattanakosol, Jirapat, Shuo, Chen, Wannagoat, Kodchanitch
Format: Conference Proceeding
Language:English
Subjects:
Analytic hierarchy process
Analytical models
community logistics model
Ecosystems
Electronic commerce
express industry
Industries
Safety
Online Access:Request full text
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Summary:Due to the popularity of online shopping, Yunnan University students are frequently exposed to on-campus logistics and delivery services. Therefore, it is interesting to analyze an existing logistics service model with other models. This paper aims to analyze the best logistics model of Chenggong Campus based on the perspective of customers. The first step is to describe the three domestic logistics models. Next, a questionnaire is designed to collect data according to the research content. The best model is presented through the analytic hierarchy process. It was found that service price (0.56) and service efficiency (0.29) had a great impact on customer perspectives. The best logistics model was entrusted collection (0.4341).
ISSN:2768-4644
DOI:10.1109/ECTIDAMTNCON53731.2022.9720345