Combining the Delone Success Model with the E-Business Model in TOE Framework among SMEs

In general, the development of Small and Medium Enterprises (SMEs) in Indonesia, especially in Medan, has increased very well. However, this development is not matched by the considerable interest of SMEs in using information technology in the operational and marketing fields. SMEs that are already...

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Bibliographic Details
Main Authors: Suhendra, Aisyah, Siti, Saharja, Komda, Evita, Fitri, Sani, Asrul, Telaumbanua, Faudunasokhi
Format: Conference Proceeding
Language:English
Subjects:
Business
Delone
E-Business
Information technology
Instruments
SEM
SMEs
Success
Testing
Urban areas
Online Access:Request full text
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Summary:In general, the development of Small and Medium Enterprises (SMEs) in Indonesia, especially in Medan, has increased very well. However, this development is not matched by the considerable interest of SMEs in using information technology in the operational and marketing fields. SMEs that are already using information technology also still do not know how successfully they use it. This research is a preliminary study in finding answers to the obstacles to SMEs using information technology (e-business) in terms of success in using the system. Delone and McLean's Success Model and the E-business Adoption Model are this study's choices, which will obtain supporting variables and indicators. The total variables and indicators generated from the model formed are nine variables and 45 indicators, with explanations that have been described in detail for each of the existing variables and indicators. The study results provide an overview of the variables and indicators that will be used as questions or statements on the questionnaire for further research.
ISSN:2770-159X
DOI:10.1109/CITSM56380.2022.9935960