Analysing supply chain performance using a balanced measurement method

Aside from lean management and business process re-engineering, a new management approach for optimizing logistics organization is gaining recognition: supply chain management.An essential precondition to benefit from supplychain management is a structured analysis of the network-specific optimizati...

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Bibliographic Details
Published in:International journal of production research 2002-10, Vol.40 (15), p.3533-3543
Main Authors: Bullinger, Hans-Jörg, Kühner, Michael, Van Hoof, Antonius
Format: Article
Language:English
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Summary:Aside from lean management and business process re-engineering, a new management approach for optimizing logistics organization is gaining recognition: supply chain management.An essential precondition to benefit from supplychain management is a structured analysis of the network-specific optimization opportunities. Opportunities are derived from suboptimal inner- and cross-organisational business processes and the related material, information and capital flows. The paper describes a supply chain analysis approach and proposes a measurement methodology integrating bottom-up and top-down performance measures as a hybrid balanced measurement approach.
ISSN:0020-7543
1366-588X
DOI:10.1080/00207540210161669