Expertise transfer, knowledge elicitation, and delayed recall in a design context

This paper describes a new method for knowledge elicitation that may contribute to effective expertise transfer from human experts to knowledge-based systems. The method was applied to knowledge transfer in an aerospace design context. Knowledge was transferred directly from an expert designer to bo...

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Bibliographic Details
Published in:Behaviour & information technology 1993-09, Vol.12 (5), p.304-314
Main Author: BONNARDEL, NATHALIE
Format: Article
Language:English
Subjects:
Cognitive aspects
delayed recall
Exact sciences and technology
expertise transfer
Information and communication sciences
Information processing and retrieval
Information retrieval. Man machine relationship
Information science. Documentation
Knowledge acquisition
Knowledge based systems
Knowledge elicitation
Sciences and techniques of general use
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Summary:This paper describes a new method for knowledge elicitation that may contribute to effective expertise transfer from human experts to knowledge-based systems. The method was applied to knowledge transfer in an aerospace design context. Knowledge was transferred directly from an expert designer to both expert and novice "receivers" of information. Transfer occurred in a natural way, without intervention from a knowledge engineer. To evaluate the process, the information receivers were required to recall the transmitted knowledge after a seven week delay. Results suggest that this method can be effective for expertise transfer and can indicate desirable characteristics for knowledge-based systems which aim to be adaptable to users' differing levels of competence.
ISSN:0144-929X
1362-3001
DOI:10.1080/01449299308924394