The strategic mindset of Australian manufacturing managers: Some missing links

• Published in: Production planning & control 2003-06, Vol.14 (4), p.384-395
• Main Authors: Hyland, Paul W. B., Jenkins, Roger, Chapman, Ross L.
• Format: Article
• Language: English
• Subjects: Collocate Analysis; Frames; Manufacturing Managers; Mental Maps; Strategy
• ISSN: 0953-7287; 1366-5871
• DOI: 10.1080/0953728031000117913

Manufacturing managers have a measurable mindset (or frame) that structures their response to the manufacturing environment. Most importantly, this frame represents a set of assumptions about the relative prominence of concepts in the manufacturing domains, about the nature of people, and about the sensemaking processes required to understand the nature of the manufacturing environment as seen through the eyes of manufacturing managers. This paper uses work in the area of text analysis and extends the scope of a methodology that has been approached from two different directions by Carley ( Journal of Organizational Behavior , 18 (51), 533-558, 1997) and Gephart ( Journal of Organizational Behavior , 18 (51), 583-622, 1997). This methodology is termed collocate analysis. Based on the analysis of transcripts of interviews of Australian manufacturing managers mind maps of the concepts used by these managers have been constructed. From an analysis of these mind maps it is argued that strategy plays a minor role in their thinking second only to the improvement domain, whereas design and related concepts play a dominant role in their day-to-day thinking.