Can Emotional Intelligence be developed?

This paper explores approaches to the development of Emotional Intelligence (EI) and to the critical question 'can EI be developed?' Technical data on the instruments used to measure EI, the Emotional Intelligence Questionnaire (EIQ) devised by Dulewicz and Higgs (2000c) and the EQ-i desig...

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Bibliographic Details
Published in:International journal of human resource management 2004-02, Vol.15 (1), p.95-111
Main Authors: Dulewicz, Victor, Higgs, Malcolm
Format: Article
Language:English
Subjects:
Business studies
developing EI
Development
EI model
EI training
Emotional Intelligence
Emotions
Human resources
Intelligence
Model testing
Personnel management
Training
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Summary:This paper explores approaches to the development of Emotional Intelligence (EI) and to the critical question 'can EI be developed?' Technical data on the instruments used to measure EI, the Emotional Intelligence Questionnaire (EIQ) devised by Dulewicz and Higgs (2000c) and the EQ-i designed by Bar-On (1997), are reported. Findings from three studies involving managers, team leaders and the skippers and crews from a round-the-world yacht race are presented to explore whether Emotional Intelligence scores change after training and other experiences. A revised model to explain how the elements of Emotional Intelligence are related to each other is presented and tested, and possible explanations of why some elements are more amenable to development actions are proposed.
ISSN:0958-5192
1466-4399
DOI:10.1080/0958519032000157366