Modelling group decision making: Some important aspects for system design

The discussion on work flexibility in organizations seems to be promising in terms of self-determination and autonomy of the concerned people. Computer systems offer features to articulate preferences of tasks and times. Therefore the work planning process could be more democratic, since the workers...

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Bibliographic Details
Published in:European journal of work and organizational psychology 1996-09, Vol.5 (3), p.439-456
Main Author: Hanappi-egger, Edeltraud
Format: Article
Language:English
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Summary:The discussion on work flexibility in organizations seems to be promising in terms of self-determination and autonomy of the concerned people. Computer systems offer features to articulate preferences of tasks and times. Therefore the work planning process could be more democratic, since the workers could participate in the decision-making procedure actively. The article investigates how a decision situation can be modelled in order to design a technical support system. In addition it will be analysed as to which social and group dynamic aspects play crucial roles-from a system designer's view. Empirical data on time management processes of various working groups serves as discussion example.
ISSN:1359-432X
1464-0643
DOI:10.1080/13594329608414869