Utilizing Client Experience in Developing New Service Delivery Models for Care of the Aged

The utilization experience of control group members of the National Long Term Care Demonstration (Channeling) is assumed to represent ordinary use of services by this population. Patterns of utilization over 12 months are examined and the implications of these patterns for design of new service deli...

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Bibliographic Details
Published in:Journal of gerontological social work 1990-08, Vol.15 (3-4), p.49-74
Main Authors: Mutschler, Phyllis H., Callahan, James J.
Format: Article
Language:English
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Summary:The utilization experience of control group members of the National Long Term Care Demonstration (Channeling) is assumed to represent ordinary use of services by this population. Patterns of utilization over 12 months are examined and the implications of these patterns for design of new service delivery models are explored.
ISSN:0163-4372
1540-4048
DOI:10.1300/J083v15n03_04