Hospitality Sales and Marketing Executives: Job Satisfaction

This research concerns the satisfaction of lodging sales and marketing executives on different job attributes. Respondents were asked about their satisfaction with pay, current position, and their profession. Significant differences were found based on the size of hotel, marital status, personal inc...

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Bibliographic Details
Published in:Journal of human resources in hospitality & tourism 2006-04, Vol.5 (1), p.91-102
Main Authors: Beck, Jeffrey A., Lazer, William, Schmidgall, Raymond
Format: Article
Language:English
Subjects:
contentment
hospitality marketing
lodging sales executives
Satisfaction
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Summary:This research concerns the satisfaction of lodging sales and marketing executives on different job attributes. Respondents were asked about their satisfaction with pay, current position, and their profession. Significant differences were found based on the size of hotel, marital status, personal income, and gender. A comparison of the respondents of this study to financial and technology professionals conducted by DeFranco and Schmidgall (2001) suggests that Sales and Marketing executives are somewhat more satisfied than their counterparts in Accounting/Technology.
ISSN:1533-2845
1533-2853
DOI:10.1300/J171v05n01_06