A Decision Support System for Scheduling Personnel in a Newspaper Publishing Environment

We developed and implemented a PC-based decision support system for planning and scheduling part-time workers at a local newspaper company. The system addresses two important issues: generating requirements for part-time workers for each shift and scheduling them based on certain criteria. We used a...

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Bibliographic Details
Published in:Interfaces (Providence) 1993-07, Vol.23 (4), p.104-115
Main Authors: Gopalakrishnan, Mohan, Gopalakrishnan, Srimathy, Miller, David M
Format: Article
Language:English
Subjects:
Applications
Case studies
Decision
decision analysis: applications
Decision support systems
Heuristics
Human resource management
Human resources
industries: printing/publications
Newspaper industry
Newspaper publishing
Packaging
Part time employment
Personnel management
Preprints
Press
Scheduling
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Summary:We developed and implemented a PC-based decision support system for planning and scheduling part-time workers at a local newspaper company. The system addresses two important issues: generating requirements for part-time workers for each shift and scheduling them based on certain criteria. We used a rule-based system to generate the requirements and a heuristic search procedure incorporated into the system to develop schedules. The system has been in use for the past two years and has resulted in a 16-percent reduction in the number of part-time workers hired, which translates to an annual savings of $50,000. It has also reduced the time supervisors spend generating requirements and schedules for part-time workers.
ISSN:0092-2102
2644-0865
1526-551X
2644-0873
DOI:10.1287/inte.23.4.104