First wave PMS pilots: a critical analysis of documentation

Contracts and interim local evaluation reports for the 14 first wave PMS pilots in Northern and Yorkshire region were analysed by documentary analysis. Both contracts and reports were found to vary considerably in size and scope. Most contracts contained aims and objectives that were too broad or va...

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Bibliographic Details
Published in:Journal of management in medicine 2001, Vol.15 (4), p.299-312
Main Authors: Allgar, Victoria, Leese, Brenda, Heywood, Phil, Walker, Reg
Format: Article
Language:English
Subjects:
Continuity of Patient Care - organization & administration
Contract Services - organization & administration
Contracts
Doctors
Documentation
England
Evaluation
General practice
General practitioners
Health administration
Health Services Research
Humans
Organizational Objectives
Personal Health Services - organization & administration
Pilot Projects
Pilot schemes
Primary health care
Primary Health Care - organization & administration
Program Evaluation
Project management
Reforms
State Medicine - organization & administration
United Kingdom
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Summary:Contracts and interim local evaluation reports for the 14 first wave PMS pilots in Northern and Yorkshire region were analysed by documentary analysis. Both contracts and reports were found to vary considerably in size and scope. Most contracts contained aims and objectives that were too broad or vague to guide project management and they lacked useful milestones. This made it difficult to identify criteria for measuring success. The local evaluation reports were also of variable quality. It is recommended that contracts should be accompanied by a development plan containing specific objectives, timescale and process for implementation as well as an evaluation strategy. The relative importance of different targets should be agreed and specified at the outset, to allow weighting of partial success, where some objectives, but not others, are achieved. Project milestones would be made explicit and measurable in the development plan. More clarity in contracts and evaluation for future pilots is essential.
ISSN:0268-9235
1758-7441
DOI:10.1108/02689230110403812