Coping Strategies for Managing the Ineffective Subordinate in ProductionOperations Management

Productionoperations managers want to increase the efficiency and effectiveness of their subordinates. If an ineffective subordinate cannot be terminated the operations manager must devise a means of coping with this individual. A mail questionnaire survey of manufacturing firms listed in the 1984 S...

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Bibliographic Details
Published in:Management research news 1986-04, Vol.9 (4), p.10-15
Main Authors: Schniederjans, Marc J., Stoeberl, Philipp A.
Format: Article
Language:English
Subjects:
Corporate strategy
Effectiveness
Operations management
Production management
Subordinates
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Summary:Productionoperations managers want to increase the efficiency and effectiveness of their subordinates. If an ineffective subordinate cannot be terminated the operations manager must devise a means of coping with this individual. A mail questionnaire survey of manufacturing firms listed in the 1984 Standard and Poor's Register of Corporations, Directors and Executives and a parallel telephone questionnaire survey were administered to productionoperations managers in the USA. One hundred and eightyfour usable returns, representing 82 manufacturing organisations, were received. Results show that coping strategies used by productionoperations managers vary as a function of the superior's age, level of management and years of experience. Coping strategies change over time. Recently passive strategies have been used to a greater extent. Previously more active strategies were used. Active strategies for dealing with ineffective subordinates are now gaining favour again.
ISSN:0140-9174
DOI:10.1108/eb027893