Industry characteristics and productivity measurement systems An empirical investigation in New Zealandbased manufacturing organisations

This paper reports the results of an empirical study that explores how industry characteristics are associated with the design of productivity measurement systems. The responses of 114 chief executives, drawn from a wide range of New Zealandbased manufacturing companies, to a mailed survey have been...

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Bibliographic Details
Published in:International journal of operations & production management 2000-11, Vol.20 (11), p.1278-1292
Main Authors: Hoque, Zahirul, Falk, Haim
Format: Article
Language:English
Subjects:
Manufacturing
Measurement
New Zealand
Productivity
Online Access:Get full text
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Summary:This paper reports the results of an empirical study that explores how industry characteristics are associated with the design of productivity measurement systems. The responses of 114 chief executives, drawn from a wide range of New Zealandbased manufacturing companies, to a mailed survey have been analysed using Friedman twoway ANOVA tests. The results suggest significant variations in industry characteristics, measured by environmental uncertainty among industries. These industrial variations are associated with managements preference for the type of productivity measurement systems.
ISSN:0144-3577
DOI:10.1108/01443570010348253