New developments concerning discrimination towards customers in the restaurant industry

Discrimination, by definition, is deliberate denial of access to goods or services to an in dividual based on a physical or lifestyle characteristic of that individual. Despite the social progress that has been made in the past forty or fifty years toward treating all people equally, discrimination...

Full description

Saved in:
Bibliographic Details
Published in:Equal Opportunities International 2005-07, Vol.24 (5/6), p.101-106
Main Authors: Curry, James, Kleiner, Brian H
Format: Article
Language:English
Subjects:
African Americans
Attorneys general
Customer services
Customers
Denial of access
Discounts
Discrimination
Employees
Franchises
Litigation
Meals
Missionaries
Race
Religion
Religious missions
Restaurant industry
Restaurants
Service industries
Service industry
Citations: Items that cite this one
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:Discrimination, by definition, is deliberate denial of access to goods or services to an in dividual based on a physical or lifestyle characteristic of that individual. Despite the social progress that has been made in the past forty or fifty years toward treating all people equally, discrimination has not gone away and is still prevalent in businesses in the service industry. One section of the service industry that has experienced a lot of recent controversy over discrimination is the restaurant business.
ISSN:0261-0159
2040-7149
1758-7093
2040-7157
DOI:10.1108/02610150510788213