Web enabled performance measurement systems

In order to respond proactively to the new emerging challenges, management requires uptodate and accurate information on performance. Such performance measurement systems are still not common because there is not sufficient research focused on management implications of IT enabled performance measur...

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Published in:International Journal of Operations & Production Management 2002, Vol.22 (11), p.1273-1287
Main Authors: Bititci, U.S., Nudurupati, S.S., Turner, T.J., Creighton, S.
Format: Report
Language:English
Subjects:
Business culture
Flexibility
Information technology
Internet
Performance measurement
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container_end_page 1287
container_issue 11
container_start_page 1273
container_title International Journal of Operations & Production Management
container_volume 22
creator Bititci, U.S.
Nudurupati, S.S.
Turner, T.J.
Creighton, S.
description In order to respond proactively to the new emerging challenges, management requires uptodate and accurate information on performance. Such performance measurement systems are still not common because there is not sufficient research focused on management implications of IT enabled performance measurement systems. This paper presents an empirical case study where a fully integrated IT enabled performance measurement system was implemented and its management implications studied. The paper concludes, based on a single case study, that if properly implemented, such systems would promote a proactive management style and greater confidence in management decisions.
doi_str_mv 10.1108/01443570210450310
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identifier ISSN: 0144-3577
ispartof International Journal of Operations & Production Management, 2002, Vol.22 (11), p.1273-1287
issn 0144-3577
language eng
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source ABI/INFORM Global (ProQuest); Emerald:Jisc Collections:Emerald Subject Collections HE and FE 2024-2026:Emerald Premier (reading list)
subjects Business culture
Flexibility
Information technology
Internet
Performance measurement
title Web enabled performance measurement systems
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