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Comparison between two scaleinspection and warranty policies for weightquality

Purpose To make a theoretical comparison between two scaleinspection and warranty policies for weightquality, one practical and the other theoretically grounded. Designmethodologyapproach Comparison is made in a Stackelberg game framework considering the consumer's as well as the manufacturer&#...

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Bibliographic Details
Published in:The International journal of quality & reliability management 2005-09, Vol.22 (7), p.731-748
Main Authors: Sandoh, Hiroaki, Koide, Takeshi
Format: Article
Language:English
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Summary:Purpose To make a theoretical comparison between two scaleinspection and warranty policies for weightquality, one practical and the other theoretically grounded. Designmethodologyapproach Comparison is made in a Stackelberg game framework considering the consumer's as well as the manufacturer's viewpoint. Findings The practical policy is more profitable for the manufacturer than the theoretical policy in many cases. Research limitationsimplications The study confines itself to scaleinspection and warranty policies, but the underlying approach used in this paper can also be applied to other topics. Practical implications The proposed model can also provide a lower bound for the warranty. Originalityvalue The study compares a practical policy with a theoretical one from both the consumer's and manufacturer's point of view.
ISSN:0265-671X
DOI:10.1108/02656710510610866