Analysis of Causal Relationship between Supply Chain Security and Its Performance Using Balanced Scorecard Model

• Published in: Journal of international logistics and trade 2011, 9(2), , pp.99-118
• Main Authors: Ji-Young Park, Jung Ung Min, Jeong Soo Park
• Format: Article
• Language: English
• Subjects: Alliances; Balanced Scorecard; Business metrics; Discriminant analysis; Human resource management; Hypotheses; Information systems; International trade; Logistics; Management of crises; Measurement techniques; Performance evaluation; Security management; Security systems; Strategic planning; Studies; Supply chain management; Supply chains; 무역학
• ISSN: 1738-2122; 2508-7592
• DOI: 10.24006/jilt.2011.9.2.005

Though logistics security only took care of trading phase in the past, many countries in the world have begun to introduce logistics security system as its coverage has been extended from production stage to delivery at the final destination. Logistics security system has become indispensable element for global corporations involved in international trading and studies on logistics security keep going on. Most of the studies, however, are focused on discussion of system, cost and influence of logistics security and few of them have been specifically dealing with substantial effectiveness thereof. This study developed the models of supply chain security activities and their outcome by means of using Balanced Scorecard (BCS) which is a well known performance indicator to identify relationship between supply chain security activities and their accomplishment. In this study we have presented 8 supply chain frameworks, human resources management, information system management, facilities/freight management, security process, crisis management capability, relationship with partners, sharing of logistics information and logistics security accomplishment, with reference to standards of C-TPAT and AEO based on WCO framework, 10 supply chain security capabilities. This study further indicates that relationship with partners has more effect on logistics security accomplishment than sharing of logistic information. Just as relationship between corporations in chain of supply and sharing of information among them are important elements in management of supply chain, relationship with partners and sharing of logistic information will have positive effect on supply chain security accomplishment and raise its effectiveness. [PUBLICATION ABSTRACT]