Reengineering the Knowledge Component of a Data Warehouse-Based Expert Diagnosis System

We describe the weaknesses of an existing expert diagnosis-recom mendation system we have developed for SMEs. In good part, these weaknesses are related to the fact that the system was not implemented with appropriate artificial intelligence techniques. We recently decided to tackle the problem and...

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Bibliographic Details
Main Authors: Beaudoin, Jean-François, Delisle, Sylvain, Dugré, Mathieu, St-Pierre, Josée
Format: Conference Proceeding
Language:English
Subjects:
Activity Sector
Applied sciences
Artificial intelligence
Computer science
control theory
systems
Exact sciences and technology
Expert System
Inference Engine
Information systems. Data bases
Knowledge Base
Logic Program
Memory organisation. Data processing
Software
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Description
Summary:We describe the weaknesses of an existing expert diagnosis-recom mendation system we have developed for SMEs. In good part, these weaknesses are related to the fact that the system was not implemented with appropriate artificial intelligence techniques. We recently decided to tackle the problem and re-engineered the core of the system with the help of an up-to-date expert system shell. In the process, we revised the formaliza tion and reorganization of the system’s expertise and developed a brand new knowledge base. We here describe the new system and the improvements made, and we identify ongoing and future developments.
ISSN:0302-9743
1611-3349
DOI:10.1007/11546924_89