Conflict mitigation in collaborative design

Conflict management is an unavoidable stage of the collaborative design process. We assume that classifying conflict causes can help conflict prevention as well as detection and resolution strategies. Our approach proposes a crossed classification of conflict causes and the correspondent mitigation...

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Bibliographic Details
Published in:International journal of production research 2006-05, Vol.44 (9), p.1681-1702
Main Authors: Slimani, K., Da Silva, C. Ferreira, Médini, L., Ghodous, P.
Format: Article
Language:English
Subjects:
Applied sciences
Collaboration
Collaborative design
Concurrent engineering
Conflict classification
Conflict management
Design engineering
Distributed AI
Exact sciences and technology
Firm modelling
Operational research and scientific management
Operational research. Management science
Operations research
Production management
Studies
Web-based design
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Summary:Conflict management is an unavoidable stage of the collaborative design process. We assume that classifying conflict causes can help conflict prevention as well as detection and resolution strategies. Our approach proposes a crossed classification of conflict causes and the correspondent mitigation strategies and implements this classification in order to enable conflict detection in the earlier phases of the design process. Emphasis is put on capture and use of design rationale and knowledge to help conflict mitigation. Based on this approach, a conflict mitigation module integrated in an advanced architecture for concurrent design and manufacturing is presented. A case study on the design of an electric connector illustrates the use of this module.
ISSN:0020-7543
1366-588X
DOI:10.1080/00207540500445198