The moderating effect of slack resources on the relation between quality management and organisational learning

Recent literature in the field of strategic management suggests that firms must learn to combine internal competencies and resources in order to achieve competitive advantages. This paper examines how firms employ slack resources to enhance the relationship between quality management (QM) and organi...

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Bibliographic Details
Published in:International journal of production research 2009-10, Vol.47 (19), p.5501-5523
Main Authors: Moreno, Antonia Ruiz, Fernandez, Luis Miguel Molina, Montes, Francisco Javier Lloréns
Format: Article
Language:English
Subjects:
Applied sciences
Competitive advantage
Exact sciences and technology
Firm modelling
Inventory control, production control. Distribution
management of resources and human resource management
Managers
Operational research and scientific management
Operational research. Management science
organisational learning
Organizational learning
policy strategy
Quality management
slack resources
Strategic management
Studies
Total quality
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Summary:Recent literature in the field of strategic management suggests that firms must learn to combine internal competencies and resources in order to achieve competitive advantages. This paper examines how firms employ slack resources to enhance the relationship between quality management (QM) and organisational learning to obtain sustainable competitive advantages. The findings use empirical data gathered from 202 quality managers to support the hypotheses that: (1) there is a strong connection between organisational learning and QM; and (2) the relation between organisational learning and QM is moderated by slack resources.
ISSN:0020-7543
1366-588X
DOI:10.1080/00207540802014692