Gerontechnology acceptance by elderly Hong Kong Chinese: a senior technology acceptance model (STAM)

• Published in: Ergonomics 2014-05, Vol.57 (5), p.635-652
• Main Authors: Chen, Ke, Chan, Alan Hoi Shou
• Format: Article
• Language: English
• Subjects: Adult. Elderly; Age; Age Factors; Aged; Aged, 80 and over; Anxiety - psychology; Asian people; Attitude; Biological and medical sciences; China - ethnology; Consumer Behavior; Cross-Sectional Studies; Developmental psychology; Educational Status; facilitating conditions; Female; Fundamental and applied biological sciences. Psychology; gerontechnology; health and ability characteristics; Health Status; Hong Kong; Hong Kong Chinese; Humans; Male; Middle Aged; Models, Theoretical; Older people; Psychology. Psychoanalysis. Psychiatry; Psychology. Psychophysiology; Self Efficacy; senior technology acceptance model; Sex Factors; Space life sciences; Surveys and Questionnaires; Technology; Technology adoption
• ISSN: 0014-0139; 1366-5847
• DOI: 10.1080/00140139.2014.895855

The purpose of this study was to develop and test a senior technology acceptance model (STAM) aimed at understanding the acceptance of gerontechnology by older Hong Kong Chinese people. The proposed STAM extended previous technology acceptance models and theories by adding age-related health and ability characteristics of older people. The proposed STAM was empirically tested using a cross-sectional questionnaire survey with a sample of 1012 seniors aged 55 and over in Hong Kong. The result showed that STAM was strongly supported and could explain 68% of the variance in the use of gerontechnology. For older Hong Kong Chinese, individual attributes, which include age, gender, education, gerontechnology self-efficacy and anxiety, and health and ability characteristics, as well as facilitating conditions explicitly and directly affected technology acceptance. These were better predictors of gerontechnology usage behaviour (UB) than the conventionally used attitudinal factors (usefulness and ease of use). Practitioner Summary: Previous studies have not given much consideration to age-related health and associated abilities when examining acceptance of technology by the ageing population. By encompassing conventional technology acceptance constructs together with age-related health and ability characteristics, the present study was able to identify more factors affecting gerontechnology acceptance by older Hong Kong Chinese.