Evaluating the usability of virtual reality user interfaces

A walkthrough method for evaluating virtual reality (VR) user interfaces is described and illustrated with a usability assessment of a virtual business park application. The method is based on a theory of interaction that extends Norman's model of action. A walkthrough analysis method uses thre...

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Bibliographic Details
Published in:Behaviour & information technology 2000-11, Vol.19 (6), p.415-426
Main Authors: Sutcliffe, A. G., Kaur, K. Deol
Format: Article
Language:English
Subjects:
Exact sciences and technology
Information and communication sciences
Information retrieval systems. Information and document management system
Information science. Documentation
Interfaces. Software
Sciences and techniques of general use
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Description
Summary:A walkthrough method for evaluating virtual reality (VR) user interfaces is described and illustrated with a usability assessment of a virtual business park application. The method is based on a theory of interaction that extends Norman's model of action. A walkthrough analysis method uses three models derived from the theory. The first model describes goal-oriented task action, the second exploration and navigation in virtual worlds, while the third covers interaction in response to system initiative. Each stage of the model is associated with generic design properties that specify the necessary support from the system for successful interaction. The evaluation method consists of a checklist of questions using the properties and following the model cycle. Use of the method uncovered several usability problems. Approaches to evaluation of VR applications and future work are discussed.
ISSN:0144-929X
1362-3001
DOI:10.1080/014492900750052679