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What is known about the quality of out-of-hospital emergency medical services in the Arabian Gulf States? A systematic review

The Emergency Medical Services (EMS) have been developed in the Arabian Gulf States (AGS) in the last three decades. The EMS needs continuous quality assessment of their performance to improve and provide the best out-of-hospital care. This study aims to assess the quality of EMS in the AGS accordin...

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Published in:PloS one 2019-12, Vol.14 (12), p.e0226230
Main Authors: Moafa, H N, Kuijk, S M J van, Franssen, G H L M, Moukhyer, M E, Haak, H R
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description The Emergency Medical Services (EMS) have been developed in the Arabian Gulf States (AGS) in the last three decades. The EMS needs continuous quality assessment of their performance to improve and provide the best out-of-hospital care. This study aims to assess the quality of EMS in the AGS according to the six quality domains of the Institute of Medicine. We searched four databases (i.e., PubMed, EMBASE, Web of Science, and CINAHL) for studies that reported on the quality of EMS in any of the AGS using clinical or non-clinical performance indicators. To quantify study quality and risk of bias, the adapted Newcastle Ottawa Scale was used. We focused on structural and functional indicators, clinical and non-clinical. Twenty-five studies were eligible for inclusion. One study contained result of safety, fifteen time-centeredness, twenty effectiveness, five patient-centeredness, and thirteen studies reported on equity of EMS. None of the studies reported on efficiency of EMS. A significant proportion of studies showed high scores on the Newcastle-Ottawa scale. Limited studies on EMS quality were available, not covering all relevant quality domains and not covering the whole AGS region. The equity domain showed the best outcome performance finding, whereas finding of the patient-centeredness domain showed room for improvement in the foreseeable future. This review highlights the need for more and better studies of sufficient quality about all domains of quality in EMS in all the AGS. EMS research in Kuwait and Bahrain is warranted, as currently studies of EMS quality are unavailable for these States. Moreover, efficiency researches exploring this discipline should be conducted specially no studies were found has been searching this domain. PROSPERO registration number: CRD42019123896.
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subjects Bias
Biology and Life Sciences
Business metrics
Domains
Efficiency
Emergency medical services
Emergency Medical Services - standards
Emergency services
Engineering and Technology
Epidemiology
Health services
Hospitals
Humans
Indian Ocean
Indicators
Internal medicine
Medical care quality
Medical research
Medical technology
Medicine
Medicine and Health Sciences
Patients
People and Places
Public health
Quality
Quality assessment
Quality control
Quality management
Quality of Health Care - statistics & numerical data
Search strategies
Structure-function relationships
Studies
Systematic review
title What is known about the quality of out-of-hospital emergency medical services in the Arabian Gulf States? A systematic review
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