Certification information on trustworthy digital repository websites: A content analysis

• Published in: PloS one 2020-12, Vol.15 (12), p.e0242525-e0242525
• Main Author: Donaldson, Devan Ray
• Format: Article
• Language: English
• Subjects: Academic libraries; Accountability; Archives; Audits; Certification; Computer and Information Sciences; Computer Security; Content analysis; Digital archives; Digital preservation; Ecology and Environmental Sciences; Engineering and Technology; Evaluation; Information dissemination; Infrastructure; Internet; Licensing, certification and accreditation; Online databases; Private sector; Qualitative research; Repositories; Research and Analysis Methods; Responsibilities; Self evaluation; Social Sciences; Trustworthiness; Web sites; Web sites (World Wide Web); Websites; Working groups
• ISSN: 1932-6203; 1932-6203
• DOI: 10.1371/journal.pone.0242525

In 1996, an international group of representatives from national archives and libraries, universities, industry, publishing offices, and other government and private sector organizations first articulated the need for certified Trustworthy Digital Repositories (TDRs). Henceforth, multiple standards for TDRs have developed worldwide and their reviewers provide third party audit of digital repositories. Even though hundreds of repositories are currently certified, we do not know if audit and certification of TDRs actually matters. For example, we do not know if digital repositories are actually better at preserving digital information after certification than they were before. Additionally, we do not know if TDRs preserve digital information better than their counterparts, although TDR standards definitely promulgate this assumption. One way of assessing whether audit and certification of TDRs matters is to study its impact on TDRs' stakeholders (e.g., funders, data producers, data consumers). As an initial critical step forward, this study examines what certification-related information repositories actually include on their websites since repository websites provide a means of disseminating information. Using findings from a content analysis of 91 TDR-certified repository websites, this research examines: 1) written statements about TDR status, 2) the presence of TDR seals and their location, 3) whether the seals hyperlink to additional certification information, 4) the extent to which the certification process is explained, and 5) whether audit reports are shared. Nearly three-fourths of the repository websites provide TDR status statements and put seals in one or more places; nearly 60% post audit reports and link seals to additional certification information; and over one-third explain the certification process. Directions for future research and practical application of the results are discussed.