Nurses' continuance intention to use electronic health record systems: The antecedent role of personality and organisation support

Nurses play a crucial role in the adoption and continued use of Electronic Health Records (EHRs), especially in developing countries. Existing literature scarcely addresses how personality traits and organisational support influence nurses' decision to persist with EHR use in these regions. Thi...

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Bibliographic Details
Published in:PloS one 2024-10, Vol.19 (10), p.e0300657
Main Authors: Alsyouf, Adi, Alsubahi, Nizar, Alali, Haitham, Lutfi, Abdalwali, Al-Mugheed, Khalid Anwer, Alrawad, Mahmaod, Almaiah, Mohammed Amin, Anshasi, Rami J, Alhazmi, Fahad N, Sawhney, Disha
Format: Article
Language:English
Subjects:
Adult
Analysis
Attitude of Health Personnel
Attitudes
Behavior
Biology and Life Sciences
Computer and Information Sciences
Developing countries
Efficiency
Electronic Health Records
Electronic medical records
Electronic records
Expectancy
Female
Health care delivery
Health care industry
Humans
Information technology
Intention
Jordan
LDCs
Male
Medical personnel
Medical records
Medicine and Health Sciences
Middle Aged
Nurses
Nurses - psychology
Organizational aspects
People and Places
Personal health
Personality
Personality traits
Practice
Self-efficacy
Social networks
Social Sciences
Surveys and Questionnaires
Technology Acceptance Model
Technology adoption
Technology application
Telemedicine
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Summary:Nurses play a crucial role in the adoption and continued use of Electronic Health Records (EHRs), especially in developing countries. Existing literature scarcely addresses how personality traits and organisational support influence nurses' decision to persist with EHR use in these regions. This study developed a model combining the Five-Factor Model (FFM) and the Unified Theory of Acceptance and Use of Technology (UTAUT) to explore the impact of personality traits and organisational support on nurses' continuance intention to use EHR systems. Data were collected via a self-reported survey from 472 nurses across 10 public hospitals in Jordan and analyzed using a structural equation modeling approach (Smart PLS-SEM 4). The analysis revealed that personality traits, specifically Openness, Experience, and Conscientiousness, significantly influence nurses' decisions to continue using EHR systems. Furthermore, organisational support, enhanced by Performance Expectancy and Facilitating Conditions, positively affected their ongoing commitment to EHR use. The findings underscore the importance of considering individual personality traits and providing robust organisational support in promoting sustained EHR usage among nurses. These insights are vital for healthcare organisations aiming to foster a conducive environment for EHR system adoption, thereby enhancing patient care outcomes.
ISSN:1932-6203
1932-6203
DOI:10.1371/journal.pone.0300657