A INFLUÊNCIA DOS VALORES ORGANIZACIONAIS NA PERCEPÇÃO DE SUPORTE ORGANIZACIONAL COM BASE NA CONCEPÇÃO DOS COLABORADORES DO SETOR BANCÁRIO

• Published in: Revista de administração Mackenzie 2012-06, Vol.13 (3), p.214
• Main Authors: Estivalete, Vania de Fátima Barros, de Andrade, Taís
• Format: Article
• Language: English
• Subjects: Banking industry; Employee attitude; Organizational behavior; Studies
• ISSN: 1518-6776; 1678-6971
• DOI: 10.1590/S1678-69712012000300010

This study aims to understand the influence of organizational values in the perception of organizational support, from the perspective of employees of public and private banking. To achieve this goal, we started with two theoretical perspectives. To achieve this goal, we started with two theoretical perspectives. The first refers to the approach of organizational values propused by Oliveira and Tamayo (2004) and the second is associated with organizational support, by Eisenberger, Huntington and Sowa (1986). In order to achieve the objective of the study, carried out a descriptive study of the survey type, to survey and analyze the results. The instrument completed by 332 employees of the banking sector was based on the inventory profiles Organizational Values (IPVO) from Oliveira and Tamayo (2004) and Scale Perceived Organizational Support (Epso) developed by Eisenberger, Huntington and Sowa (1986) and validated in the Brazilian context by Siqueira (1995). The main findings expose that the values of organizational priority banking institutions, as perceived by the employees were the Dominion and Prestige, while the values Welness, Self Realization and occupied places lower in the hierarchy. Regarding the organizational support that showed moderate level of incidence. Still, the multiple regression analysis revealed that the organizational values influence the perception of organizational support. The regression model indicated that the dependent variable organizational support was explained in 70.2% by the factors Autonomy and Achievement, Well-being and Domain. Thus, we found that organizational values influence on the perception of organizational support, confirming the theoretical assumptions advocated by Goodwin, Costa and Adonu (2004) and Goodwin and Giles (2003). From the standpoint of its application, this study identified as the organization's priorities are being perceived by individuals, providing valuable information that can contribute to the planning of actions for the development, welfare and employee satisfaction from the banking sector. [PUBLICATION ABSTRACT]