Human centered design in the air traffic control system

A review of the current air traffic control system is undertaken from the perspective of human centered design, focusing on the development of today’s system, the problems in today’s system, and the challenges going forward. Today’s system evolved around the operators in the system (mainly air traff...

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Bibliographic Details
Published in:Journal of intelligent manufacturing 2011-02, Vol.22 (1), p.65-72
Main Author: Landry, Steven J.
Format: Article
Language:English
Subjects:
Air traffic control
Air transportation
Air transportation industry
Aircraft
Aircraft accidents & safety
Airports
Automation
Aviation
Business and Management
Commercial aircraft
Control
Control systems
Controllers
Fatalities
Human error
Machines
Manufacturing
Mechatronics
Planning
Processes
Production
Robotics
Studies
Systems design
Workloads
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Summary:A review of the current air traffic control system is undertaken from the perspective of human centered design, focusing on the development of today’s system, the problems in today’s system, and the challenges going forward. Today’s system evolved around the operators in the system (mainly air traffic controllers and pilots), rather than being designed based on specific engineering analyses. This human centered focus has helped make air transportation remarkably safe, but has also made the air traffic control system somewhat inscrutable. This opaqueness of how the system operates poses significant problems for current attempts to transform the system into its “next generation” with significantly improved capacity. Research advances in human centered computing research required in order for this transformation work to proceed are discussed, specifically advances in computing the safety of complex human-integrated systems, understanding and measuring situation awareness, and visualizations of complex data.
ISSN:0956-5515
1572-8145
DOI:10.1007/s10845-009-0278-6