Excellence in Public Administration: Four Transferable Lessons from the Private Sector

An increasing number of reports and studies have concluded that the issues facing public administration, public health, and public education are essentially managerial. This article argues that, although the issues may be managerial, the solution will require more than good management. While the pri...

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Bibliographic Details
Published in:Public productivity & management review 1991-04, Vol.14 (3), p.227-236
Main Authors: Duncan, W. Jack, Ginter, Peter M., Capper, Stuart A.
Format: Article
Language:English
Subjects:
Business management
Business structures
Health care organizations
Human resources
Knowledge management
Managed care
Private sector
Productivity in Review
Public administration
Public health
Public sector
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Summary:An increasing number of reports and studies have concluded that the issues facing public administration, public health, and public education are essentially managerial. This article argues that, although the issues may be managerial, the solution will require more than good management. While the private sector has struggled with the issue of productivity and learned, often the hard way, that it is no longer competitive in many areas, four important lessons have emerged that are equally applicable to the management of public organizations and agencies.
ISSN:1044-8039
DOI:10.2307/3380733