A Group Support Systems Approach to Cognitive Mapping

Cognitive maps are valuable tools for understanding individual and group perceptions. But developing such maps is a resource-intensive activity. To reduce required resources, group support system (GSS) technology is proposed as an aid in uncovering cognitive maps. A GSS session was used to develop a...

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Bibliographic Details
Published in:Journal of management information systems 1994-07, Vol.11 (1), p.31-57
Main Authors: Sheetz, Steven D., Tegarden, David P., Kozar, Kenneth A., Zigurs, Ilze
Format: Article
Language:English
Subjects:
Automation
Bias
Cognition & reasoning
cognitive mapping
Cognitive models
complexity
Computer software
Decision support systems
Design analysis
Group facilitation
group support systems
Groupware
Information storage and retrieval systems
Information systems
International conferences
Mapping
Object oriented programming
object-oriented systems
Project design
Software
Software development
Software engineering
Stall
Studies
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Summary:Cognitive maps are valuable tools for understanding individual and group perceptions. But developing such maps is a resource-intensive activity. To reduce required resources, group support system (GSS) technology is proposed as an aid in uncovering cognitive maps. A GSS session was used to develop a cognitive map of users of object-oriented (OO) techniques perceptions of OO system complexity. Seven participants identified concepts and categories, categorized the concepts, rated category importance, and defined relationships between categones. The data collected and analyses performed provide the basis for a cognitive map of the participants perceptions of OO system complexity. A comparison with similar individual cognitive mapping results supports further investigation of using the GSS approach for identifying perceptions of complexity.
ISSN:0742-1222
1557-928X
DOI:10.1080/07421222.1994.11518029