Innovation of eParticipation Strategies Using Living Labs as Intermediaries

The paper explores whether Living Labs, acting as open innovation intermediaries, can address some of the challenges surrounding the sustainable adoption of eParticipation tools and methods. We begin by analysing the existing literature on Living Labs and Open Innovation, and the extent to which Liv...

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Bibliographic Details
Published in:Electronic journal of e-government 2012-07, Vol.10 (2), p.120
Main Authors: Cleland, Brian, Mulvenna, Maurice, Galbraith, Brendan, Wallace, Jonathan, Martin, Suzanne
Format: Article
Language:English
Subjects:
Innovations
Polls & surveys
Product development
Public policy
Technological change
Online Access:Get full text
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Summary:The paper explores whether Living Labs, acting as open innovation intermediaries, can address some of the challenges surrounding the sustainable adoption of eParticipation tools and methods. We begin by analysing the existing literature on Living Labs and Open Innovation, and the extent to which Living Labs can act as innovation intermediaries as envisioned by Chesbrough (2006), Wolpert (2002) and others. We then consider the research on eParticipation, and in particular some of the risks and challenges surrounding the sustainability of innovation in this area. In the second part of the paper, focusing on the PARTERRE project, we present the methodology and key findings of six eParticipation pilots. Further comments and analysis based on these findings is provided, examining issues such as inter-cultural barriers, technological factors, organisational concerns and participant feedback. Finally, we present some conclusions in the light of the findings. [PUBLICATION ABSTRACT]
ISSN:1479-439X