Getting Unemployed Job Seekers Back to Work: The Development of a Process Model of Employment Counseling Behavior

The aim of this study was to propose a tentative model of employment counseling based on 31 critical incident interviews with supervisors, employment counselors, and unemployed job seekers. The incidents (N= 599) mentioned in the interviews were inductively used to develop a category framework descr...

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Bibliographic Details
Published in:The Career development quarterly 2013-09, Vol.61 (3), p.256-275
Main Authors: Noordzij, Gera, Van Hooft, Edwin A. J., Van Mierlo, Heleen, van Dam, Arjan, Born, Marise Ph
Format: Article
Language:English
Subjects:
Analysis
Behavior
Career counseling
Career Education
Careers
Costs
Counseling
Data Analysis
Employment
Employment interviews
Employment Services
Job Applicants
Job hunting
Performance management
Studies
Supervisors
Unemployment
Vocational guidance counselors
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Summary:The aim of this study was to propose a tentative model of employment counseling based on 31 critical incident interviews with supervisors, employment counselors, and unemployed job seekers. The incidents (N= 599) mentioned in the interviews were inductively used to develop a category framework describing behaviors of employment counselors. On the basis of the interviews, categories, and incidents within these categories, the authors proposed a 4‐phase preliminary model of the employment counseling process. Findings suggest that employment counseling is a complex and dynamic process involving several distinct and consecutive steps focused on clients, governmental funding agencies, colleagues, and employers.
ISSN:0889-4019
2161-0045
DOI:10.1002/j.2161-0045.2013.00054.x