Processus organisationnels et systèmes d'information et de communication : alignement et performance

In this paper, we address the issue of Information Systems (IS) and organizational processes interactions and consistencies in terms of organizational alignment, and we measure their impacts on performance. Two IS-organizational processes alignment types are considered : coordination-oriented and co...

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Bibliographic Details
Published in:La revue des sciences de gestion 2011-09, Vol.46 (251), p.189
Main Author: Kefi, Hajer
Format: Article
Language:fre
Subjects:
Business models
Information systems
Organization theory
Online Access:Get full text
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Summary:In this paper, we address the issue of Information Systems (IS) and organizational processes interactions and consistencies in terms of organizational alignment, and we measure their impacts on performance. Two IS-organizational processes alignment types are considered : coordination-oriented and control-oriented. To test our model, we have used data collected due to a multi-sector survey conducted within 351 European firms. Our findings stipulate that both of the two alignment types contribute to shape the global alignment perceived in the organization. Nevertheless, the first alignment type (organic alignment) is related to higher levels of performance than the second one (mechanistic alignment).
ISSN:1160-7742
1760-6136