The ethical and social implications of personalization technologies for e-learning

Personalization in information systems can be considered beneficial but also ethically and socially harmful. Like many other technologies, the uptake of personalization has been rapid, with inadequate consideration given to its effects. Personalization in e-learning systems also has potential for bo...

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Bibliographic Details
Published in:Information & management 2014-09, Vol.51 (6), p.819-832
Main Authors: Ashman, Helen, Brailsford, Tim, Cristea, Alexandra I, Sheng, Quan Z, Stewart, Craig, u.a
Format: Article
Language:English
Subjects:
Customization
E-Learning
Ethics
Ethik
Information systems
Online instruction
Personalisierung
Privacy
Soziales Verhalten
Studies
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Summary:Personalization in information systems can be considered beneficial but also ethically and socially harmful. Like many other technologies, the uptake of personalization has been rapid, with inadequate consideration given to its effects. Personalization in e-learning systems also has potential for both harmful and beneficial outcomes, but less is known about its effects. The ethical and social hazards include privacy compromise, lack of control, reduced individual capability, and the commodification of education. Personalization is appearing in many systems already; thus, these hazards may already be occurring. Solutions, more research and community discussion of the issues are needed.
ISSN:0378-7206
1872-7530
DOI:10.1016/j.im.2014.04.003