CENTROS DE SERVIÇOS COMPARTILHADOS DAS EMPRESAS MULTINACIONAIS: LOCALIZAÇÃO E DESAFIOS CULTURAIS

The challenges faced for Multinational Companies (MTN) at elaboration and consolidation of their strategic planning, in an even more competitive global market, compel them to search for new alternatives to deal with this competitive environment, as well as, looking for specific actions in structure...

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Bibliographic Details
Published in:Revista Metropolitana de Sustentabilidade 2014-09, Vol.4 (3), p.3
Main Authors: Patino, Marco Túlio Ospina, de Almeida, Glauco Pedro, Paseto, Luísa Amélia
Format: Article
Language:English
Online Access:Get full text
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Summary:The challenges faced for Multinational Companies (MTN) at elaboration and consolidation of their strategic planning, in an even more competitive global market, compel them to search for new alternatives to deal with this competitive environment, as well as, looking for specific actions in structure and organizational development in order to increase investments and maximize profits. In this context, the MTNs adopt the model of the Shared Service Centers (SSC), where after identifying the essential activities, they centralize their activities of support. This work analyzes three SSCs installed in Brazil. The enterprise A acts in the food market, beverages; the enterprise B works at the sweet drops market; and the enterprise C acts in the pharmaceutical industry. Even tough, at the beginning the localization factor do not represents too much impact in terms of cost reduction, the SSCs constant evolution and the benefits from process scaling or re-engineering, increase the importance of the geographical localization to maximize cost reduction with the qualified hand labor factor being a competitive differential.
ISSN:2318-3233