Just more of the same, or different? An integrative theoretical framework for the study of cumulative interruptions at work

We propose a theoretical framework that explores the accumulation of work interruptions and their effects. Most research studies have dealt with interruptions as isolated phenomena, ignoring the simultaneous or sequential occurrence of interruptions common in everyday life. We fill this gap and prov...

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Bibliographic Details
Published in:European journal of work and organizational psychology 2015-03, Vol.24 (2), p.308-323
Main Authors: Baethge, Anja, Rigotti, Thomas, Roe, Robert A.
Format: Article
Language:English
Subjects:
Cumulative work interruptions
Effort
Loss of resources
Mental process
Occupational health
Organizational behavior
Strain
Studies
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Summary:We propose a theoretical framework that explores the accumulation of work interruptions and their effects. Most research studies have dealt with interruptions as isolated phenomena, ignoring the simultaneous or sequential occurrence of interruptions common in everyday life. We fill this gap and provide insight into the process of the accumulation of interruptions by mapping deep-level regulation onto an observable sequence of actions. Furthermore, we explain how cumulative interruptions can lead to qualitatively different effects because of the interaction and joint development of isolated effects, identifying some mediating and moderating factors. In doing so, we disclose the relationships between the effects of single interruptions found in laboratory studies and the impacts on health and well-being of multiple interruptions found in applied research.
ISSN:1359-432X
1464-0643
DOI:10.1080/1359432X.2014.897943