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INTERPERSONAL MANAGEMENT CONFLICTS IDENTIFICATION AND EVALUATION AT MACHINE-BUILDING ENTERPRISES
The article presents the method for quantitative evaluation of the level and structure of interpersonal management conflicts that prevail over other conflicts at machine-building enterprises. According to the reasons of emergence the studied interpersonal management conflicts were divided into the f...
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Published in: | Aktualʹni problemy ekonomiky 2014-06 (156), p.339 |
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Main Authors: | , |
Format: | Article |
Language: | English |
Subjects: | |
Online Access: | Get full text |
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Summary: | The article presents the method for quantitative evaluation of the level and structure of interpersonal management conflicts that prevail over other conflicts at machine-building enterprises. According to the reasons of emergence the studied interpersonal management conflicts were divided into the following types: informational, behavioral, structural, conflicts of relationships and values. The method was developed basing on the conjoint analysis that allows evaluating simultaneously both the structure of a conflict and its level according to the priorities system, to have more credible results. The calculated values show that the prevailing conflicts at machine-building enterprises are the informational ones related to poor information support of administrators. Behavioral and relationship conflicts turned to be significant, too since they have a different origin and nature, they are to be resolved by specific methods. |
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ISSN: | 1993-6788 |