SELF-EVALUATION AS A BASIC APPROACH IN THE IMPLEMENTATION OF TQM STRATEGY WITHIN MACEDONIAN COMPANIES

Assessment of business performance within Macedonian companies comes with the purpose to derive a feedback for how well things are done, what is lacking according the planned actions. The evaluation into companies needs to be done in each stadium and the outcomes gained should be used as a powerful...

Full description

Saved in:
Bibliographic Details
Published in:International journal of information, business and management business and management, 2015-05, Vol.7 (2), p.216
Main Authors: Mitreva, Elizabeta, Taskov, Nako
Format: Article
Language:English
Subjects:
Competition
Competitive advantage
Customers
Quality management
Questionnaires
Self evaluation
Strategic management
Studies
Total quality
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:Assessment of business performance within Macedonian companies comes with the purpose to derive a feedback for how well things are done, what is lacking according the planned actions. The evaluation into companies needs to be done in each stadium and the outcomes gained should be used as a powerful weapon in order to continue the follow-up cycle towards continuous improvement. The analyses in this paper are under the influence of the perception from our practice, manner of self-assessment and the issues that Macedonian companies experience with European and world market, as well as the measures that are undertaken from the managers in terms of improvement of products/ services and business processes.
ISSN:2076-9202
2218-046X