Communication Behaviors to Implement Innovations: How Do AEC Teams Communicate in IPD Projects?

ABSTRACT Implementing any innovation successfully is a challenge. In addition to commonly reported climate and values‐fit constructs, this study proposes that communication behaviors (i.e., monitoring, challenging, managing, and negotiating) are also vital for innovation implementation. Via an in‐de...

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Bibliographic Details
Published in:Project management journal 2015-02, Vol.46 (1), p.84-96
Main Authors: Sun, Weida (Aaron), Mollaoglu, Sinem, Miller, Vernon, Manata, Brian
Format: Article
Language:English
Subjects:
Architecture
Communication
Construction industry
Content analysis
Engineering
Innovation
Innovations
integrated project delivery
organizations
Project management
project teams
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Summary:ABSTRACT Implementing any innovation successfully is a challenge. In addition to commonly reported climate and values‐fit constructs, this study proposes that communication behaviors (i.e., monitoring, challenging, managing, and negotiating) are also vital for innovation implementation. Via an in‐depth literature review, the study first defines these metrics. Second, a content analysis of an integrated project delivery (IPD) case study report enables the study to explore if these communication behaviors exist in inter‐organizational architecture, engineering, and construction (AEC) project teams. Results provide four key communication metrics for innovation implementation, supported by evidence and examples that illustrate these metrics in AEC teams implementing IPD as an innovation.
ISSN:8756-9728
1938-9507
DOI:10.1002/pmj.21478