Social Media Use In Law Enforcements: A Study Of Bingol Police Department

This study aims to explore Bingol Police's attitudes towards use of social media, social media's impact on the reputation of the police, police-public relations, and how social media can be used more effectively. For this purpose this study employed focus group interview with 18 personnel...

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Bibliographic Details
Published in:Academic Journal of Information Technology 2014-11, Vol.5 (17), p.7-26
Main Authors: Eren, Mutlu Erkan, Altunbaş, Fuat, Köseli, Mutlu
Format: Article
Language:English
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Summary:This study aims to explore Bingol Police's attitudes towards use of social media, social media's impact on the reputation of the police, police-public relations, and how social media can be used more effectively. For this purpose this study employed focus group interview with 18 personnel of the Bingol City's Police Department who are use social media tools. According to results; use of social media in the police department is so new phenomena but use of social media positively contributes to the police credibility, use of social media increases the police-public relationship, besides use of social media in police department increases the communication within the police department; however, it should be controlled to prevent unintended results. Addition to these findings, results indicates advises to get most benefits from social media.
ISSN:1309-1581
1309-1581
DOI:10.5824/1309-1581.2014.4.001.x