Patients' Perception of Individualized Care and Satisfaction with Nursing Care Levels in Turkey

The most important responsibility of nurses is to practice nursing care by respecting the individualism and uniqueness of their patients. Patient satisfaction is an important indicator to evaluate the quality of nursing care that was provided. The aim of the study was to determine the perception of...

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Bibliographic Details
Published in:International journal of caring sciences 2015-05, Vol.8 (2), p.369
Main Authors: Gurdogan, Eylem Pasli, Findik, Ummu Yildiz, Arslan, Buket Kara
Format: Article
Language:English
Subjects:
Clinics
Customer satisfaction
Gender
Hospitals
Internal medicine
Marital status
Medical research
Nurses
Nursing care
Patient satisfaction
Patients
Perceptions
Personal health
Surgery
Thoracic surgery
Values
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Summary:The most important responsibility of nurses is to practice nursing care by respecting the individualism and uniqueness of their patients. Patient satisfaction is an important indicator to evaluate the quality of nursing care that was provided. The aim of the study was to determine the perception of individualized care, satisfaction with nursing care levels and the relationship between them. The sample for this study, which was planned as descriptive and cross-sectional, was constituted of 425 patients who were staying at the internal medicine and surgical clinics of a university hospital in Turkey. Data was collected using Patient Information Form, Individualized Care Scale and Satisfaction with Nursing Scale. The mean age of the patients was 57.70±14.51 years, the average duration of hospital stay was 11.03±10.15 days and 52.9% of the patients were staying at internal medicine clinics. The patients' realization of nursing care, perception of the individualism in nursing care and satisfaction with nursing care scores were found to be above average.
ISSN:1791-5201
1792-037X